Returns & Exchanges
At Lax, we stand behind our gear and want to ensure you are fully equipped for the field. If you are not satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the sports gear you wish to return or exchange.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and equipment shows no signs of field use or wear.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the equipment, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing